International Shipping Information – TotallyJewel Australia

FREE AUS SHIPPING ABOVE $50

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International Shipping Information

WE HAVE STARTED SHIPPING OUR JEWELS WORLDWIDE !
 
 We are excited to offer an affordable flat rate of $15 AUD to anywhere in the world. Please refer below for important details and policies about international shipping and returns. 

 

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SHIPPING AND PROCESSING TIME

We process orders daily within 24 hours-- Monday through Friday -- with the exception of holidays & sale period. During sales and promotional periods, your order will be processed and dispatched within 2 business days

The estimated delivery times for various countries and regions are listed below. Please be aware that these are estimations only for delivery AFTER your parcel has been despatched from Australia.

 

 

TRACKING

Although most arrive quicker, please allow up to 14 working days before querying your parcel. To track your order please email us askus@totallyjewel.com.au with your name, contact number and invoice number.

 

CUSTOMS DUTIES AND TAXES INTERNATIONAL ORDERS

We will do our best to avoid and reduce the customs duties and taxes payable on all  International orders. However, in the event that an international shipment attracts custom duties and taxes, the customer is required to pay all the Customs, Duties and Taxes on the order.

 

UK CUSTOMERS

please note that UK's customs are very strict and we recommend you read about your possible custom duties and VAT liability prior to purchase.

When ordering from us, you:

  • Don't have to pay Excise Duty;
  • May have to pay Customs Duty on goods with a value that exceeds £135;
  • Will have to pay import VAT on goods with a value that exceeds £15;
  • Customs Duty is waived if the amount of duty calculated is £9 or under.

Please note that because we are not a registered business in the UK, we are not legally able to charge you the VAT. The VAT will be charged by UK customs upon entry into the UK.

For more information, please refer to the UK customs website:

http://www.hmrc.gov.uk/customs/post/internet.htm

 

 

 

 

 

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